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The email address you provided at registration is your login ID. If you can't recall the email address you used, visit the "Forgot your email address" link on the log-in page. If you need further assistance, call 1-833-667-6824, 9:00 am to 6:00 pm ET, Monday through Friday, excluding holidays for assistance.

Visit the "Forgot your password" link on the login page to reset your password. If you need further assistance, call 1-833-667-6824, 9:00 am to 6:00 pm ET, Monday through Friday, excluding holidays for assistance.

Call 1-833-667-6824, 9:00 am to 6:00 pm ET, Monday through Friday, excluding holidays for assistance.

Email addresses can only include letters, numbers, and/or the following symbols: ( _ ? ' ! @ # $ % ^ * ( ) ? + = : ; ' . ? / \ { } [ ] ) and must not be identical to another user's email address. Email addresses should follow the following format: you@example.com

Please try a different Password. Passwords must be 8 to 12 characters long and can only include letters, numbers, and/or the following symbols: ( _ ? ' ! @ # $ % ^ * ( ) ? + = : ; ' . ? / \ { } [ ] ).

If you forget your Password, you'll be able to reset it online. To ensure your account is secure, you'll be asked to answer your security question before you'll be allowed to reset your Password.

We use various electronic data sources to validate information you provide on this website.

An electronic signature is a method of "signing" or executing an online document and is commonly considered legally binding.

We need your mailing address for you to be eligible to receive mailings, including information about coupons and special offers, from us. We need your government-issued ID address to verify your identity. These may be the same address.

Your email address is your login ID and is required to sign in to the onnicotine.com website.

Driver's licenses, sporting licenses (hunting or fishing licenses) and state ID cards are all valid, government-issued IDs. The ID you use must include your name, address, signature, and date of birth.

We don't know, but the most likely cause is that for some reason the information you provided couldn't be matched to the electronic records we use for age verification.

Call 1-833-667-6824, 9:00 am to 6:00 pm ET, Monday through Friday, excluding holidays for assistance.

The information contained in these Terms and Conditions is important, and we want to be sure that you have read them and that you have agreed to the terms.

No. Because we verify your adult age against government-issued IDs address (voter registration or driver's license), and those IDs use a physical address, we are unable to verify your age when a P.O. Box, rural route APO, FPO, or DPO is used as an address. You can update your mailing address after registration if necessary within the "My Profile" page.

You're signing up to become eligible to receive communications via U.S. Mail from Helix Innovations LLC and its affiliates including marketing promotions and offers.

To remove your name from our mailing list, use the Remove My Name link at the bottom of the website. If you need further assistance, call 1-833-667-6824, 9:00 am to 6:00 pm ET, Monday through Friday, excluding holidays for assistance.

No, we're sorry, but there is not currently a process in place to send you only the specific mailings you wish to receive.

You can sign up for email communications when you register at onnicotine.com or within the "My Profile" page after you log in. You'll be eligible to receive Helix Innovations LLC brand email communications only after you subscribe and confirm your email address.

Before you can receive our emails, you must confirm your email address. If you did not receive a confirmation email, log in to your account. If you are not prompted to confirm your email, please double check the email address listed on the "My Profile" page is accurate. To ensure delivery of our message, please add us to your address book. Check your spam folder if you do not receive a confirmation email.

You previously provided this email address to Helix Innovations LLC or one of its affiliates.

Visit the "My Profile" section of the website to confirm under "Email Subscription" you see "on!^® Emails and Helix Innovations LLC Emails," if not listed you are currently not subscribed to receive emails. To subscribe to receive emails, select "Edit" and then select "Update my Subscription" to subscribe to emails. If you continue to have problems, call Customer Care at 1-833-667-6824, 9:00 am to 6:00 pm ET, Monday through Friday, excluding holidays for assistance.

Once you sign in to the onnicotine.com website, you can go to the "My Profile" page. Once on the "My Profile" section of the website, under "Address" select "Edit" to change your mailing address. Or call 1-833-667-6824, 9:00 am to 6:00 pm ET, Monday through Friday, excluding holidays for assistance.

Once you sign in to the onnicotine.com website, you can change your password by going to the "My Profile" page. Once on the "My Profile" section of the website, under "Update Password" select "Update" to change your password.

We include your unique Customer Number on all mailings we send you through the U.S. Mail. It is normally located above your name and mailing address on any physical mail. If you misplaced your number, contact us at 1-833-667-6824, 9:00 am to 6:00 pm ET, Monday through Friday, excluding holidays for assistance.

For desktop: best viewed with Windows or OSX operating systems; latest version (currently supported by the publisher) or one lower of Microsoft Edge, Google Chrome, Mozilla Firefox or Safari. For Smartphones/tablets: best viewed with iOS or Android operating systems; latest version (currently supported by the publisher) or one lower of Google Chrome or Safari. While this site may work on additional operating systems and/or browsers not listed above, using unsupported or older versions may negatively impact your overall experience. Required Browser Features/Options: JavaScript This site requires that JavaScript be enabled in your browser settings. Cookies A cookie is a small text file stored on your device that lets us know whether you’ve visited the website before, as well as your navigation experience during your visit. Cookies may be used to facilitate your access to our website, enhance and personalize your online experience, personalize advertising and recognize your computer or your device. For more information, please visit: https://www.onnicotine.com/gtc/privacy-statement.html.

Open Internet Explorer and click the "Tool" button in the menu bar. Select "Internet Options" and then select the "Security" tab. Select the "Internet" area, select "Custom Level" and go to the "Security Settings / Internet Zone" box. Click the checkbox to enable "Active Scripting" under the Scripting section and then click OK to apply the settings.Restart your browser when finished to update your settings and enable JavaScript™.

Visit https://support.mozilla.com/en-US/kb/about-config-editor-firefox to learn more.

Select the "Safari" menu (Mac) or "Edit" menu (PC). Select "Preferences." Choose the "Security" tab from the icons on the top. Click the checkbox to the left of "Enable Java" so that a tick appears. Close the Preferences window.

Click the spanner icon on the browser toolbar. Select Options. Choose the "Under the Hood" tab. Choose the Content Settings in the "Privacy" section. Allow all sites to run JavaScript™ in the "JavaScript™" section.

Visit http://support.google.com/accounts/bin/answer.py?hl=en&ctx=ch&answer=61416 to learn more.

Yes, they may. Spam filters may restrict wanted email as well as unwanted email. To ensure delivery, please add us to your address book.

This software allows consumers to control access to specific websites. Helix Innovations LLC has submitted this site as an age-restricted site to the age-filtering services listed in the Filtering Software section of this site.

If you're experiencing difficulty with the site, please call 1-833-667-6824, 9:00 am to 6:00 pm ET, Monday through Friday, excluding holidays for assistance.

You can read and print our complete Privacy Statement here.

Yes. The personal information that you provide on this website is encrypted using 128–bit encryption to help keep it secure.

We use the information that you provide to verify your age and identity and confirm that you are eligible to receive communications from Helix Innovations LLC. The contact information you provide is stored in our records only if we are able to confirm your eligibility and add you to the Helix Innovations LLC mailing list.

Helix Innovations LLC does not sell or otherwise disclose personal information that we collect about you on this website to any third parties for their own marketing purposes. We do disclose this information to service providers that we have retained to perform services on our behalf. These service providers are contractually restricted from using or disclosing the information except as necessary to perform services on our behalf. Helix Innovations LLC and its service providers also may disclose information about you if required by law.

Yes. To understand more, please read our Privacy Statement.